Control your IT assets
Control your IT assets Easeedesk

Never miss your SLA again


Increase your customer satisfaction

Step in full control

Help your team deliver better service, offering them an organized system to handle your service requests. Control services delivery. Take control of every step of customer interaction.

Customer Centric

Let your customers be informed on how you are handling their requests. Communicate your exceptional results. Provide a simple way to express their feedback for your services after each interaction.

Resolve while mobile

Give your support staff instant access via our mobile app (Android or iPhone) in order to get things done on the go. Register new user requests, update the current opened tickets, resolve or get your statistics.

Alarm on specific conditions

Never let any customer request step out of your SLA. Set your own alarms and be informed on the delivery. Use complete reports of your team performance.

Faster response, faster resolution

Provide faster support by using the knowledge-base, the advanced interaction history and the automated response system. Or, when the devices are matched with Opteemum you are able to save more time.

Improve customer satisfaction today